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Is ChatGPT Really the Future of Events?

Is ChatGPT Really the Future of Events?

Todd Mortiz, VP, Technical Solutions, shares its potential with BizBash.
Love it or hate it, artificial intelligence is making waves in the world of experience — but what does this mean for event professionals?

Our friends at BizBash put the question out to the industry: Are you finding uses for ChatGPT and other AI that are making your job easier?

Launched by artificial intelligence lab OpenAI in November 2022, ChatGPT (or Chat Generative Pre-trained Transformer) is a free, experimental chatbot. Just input a prompt, and it outputs a convincingly human-like response.

Since its launch, ChatGPT has written countless headlines, articles, book reports, how-tos, and dozens of other documents, raising questions about plagiarism, copyrights, and even job security. 

Regardless, event planners have been ahead of the AI curve for some time, from matchmaking and content recommendations to real-time translation and analytics. So, what’s all the buzz about GhatGPT? Could it really make our jobs easier?

Todd Mortiz, VP, Technical Solutions at Opus Agency, shared his thoughts in a recent article from BizBash.

It’s still early days, but there are definitely implications in the virtual event space in particular. Customer service and support is an obvious choice, but then you get into things like closed captioning and real-time translation for video streaming, and you really start to see some potential—that already exists, but adding ChatGPT to the mix could just take things to a whole new level. Search is another place where ChatGPT could reference content across an event website and generate results based on conversational learning using those video transcripts and session abstracts. 

There’s a lot of talk right now about the negative implications for this tech, but in time (hopefully), we’ll start to see how it can be used to streamline workflows and do things we never really considered. 

Read the full story here

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